Collection of Personal Information
We collect personal information that is necessary for us to provide our accommodation services, such as your name, contact details, payment information, and any other information you provide to us. We collect this information through our website, by phone, in person, or through other means.
Use of Personal Information
We use personal information to provide our accommodation services, to communicate with you, to process your bookings and payments, to improve our services, and to comply with legal obligations. We may also use personal information for marketing and promotional purposes, but only with your consent.
Disclosure of Personal Information
We may disclose personal information to third-party service providers who assist us in providing our accommodation services, such as payment processors, IT service providers, and marketing agencies. We may also disclose personal information to government authorities or law enforcement agencies if required by law or to protect our legal rights.
Security of Personal Information
We take reasonable steps to protect personal information from unauthorised access, disclosure, or misuse. We use industry-standard security measures to protect personal information, including secure servers and encryption.
Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you would like to access or correct your personal information, please contact us using the contact details provided below.
Retention of Personal Information
We will retain personal information for as long as necessary to provide our accommodation services, to comply with legal obligations, or as otherwise required by law.
Water Gums Retreat: