Privacy Policy

Water Gums Retreat is committed to protecting the privacy and personal information of its customers. This Privacy Policy sets out how we collect, use, and disclose personal information in connection with our accommodation services.

Collection of Personal Information

We collect personal information that is necessary for us to provide our accommodation services, such as your name, contact details, payment information, and any other information you provide to us. We collect this information through our website, by phone, in person, or through other means.

Use of Personal Information

We use personal information to provide our accommodation services, to communicate with you, to process your bookings and payments, to improve our services, and to comply with legal obligations. We may also use personal information for marketing and promotional purposes, but only with your consent.

Disclosure of Personal Information

We may disclose personal information to third-party service providers who assist us in providing our accommodation services, such as payment processors, IT service providers, and marketing agencies. We may also disclose personal information to government authorities or law enforcement agencies if required by law or to protect our legal rights.

Security of Personal Information

We take reasonable steps to protect personal information from unauthorised access, disclosure, or misuse. We use industry-standard security measures to protect personal information, including secure servers and encryption.

Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to access or correct your personal information, please contact us using the contact details provided below.

Retention of Personal Information

We will retain personal information for as long as necessary to provide our accommodation services, to comply with legal obligations, or as otherwise required by law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us using the following contact details:

Water Gums Retreat:

401 Manchester Road Bindera Via, Gloucester, NSW 2422
(02) 4943 4974 or 0418 160087